Shazam on iPad FAQs
What's new in Shazam on iPad?
Shazam on iPad is free to download. You can now browse, share and create your Tag list in a new way with iPad’s innovative features. The Shazam App on iPad offers unlimited tagging and unique features including:My Tags: Allows you to save, manage and display your Tag lists on a single large screen.
Previews: You can listen to a 30 second clip of Charts, Recommendations and Tags before buying.
Find what’s hot and popular: Shazam music charts can be viewed in a new, single screen layout, to help you keep up to date with new tracks and artists in the music scene.
Share a music moment: Send Tags as a Tweet to your followers; to your Facebook mini-feed or even as a Postcard to friends so they can add the Tag to their own collection in Shazam, as well as preview and buy direct from iTunes.
Music recommendations: Discover other music similar to the track that’s been tagged to enhance your music collection and knowledge.
Learn more about the music: Read track and album reviews and artist biographies, plus see other music from the same artist and view song lyrics. With over 8 million tracks it’s even easier to discover new music.
Will my existing Shazam Apps work on my iPad?
Yes! Shazam, Shazam Encore and (SHAZAM) RED will run on the iPad
Can I import my tags from my iPhone to my iPad?
Not yet, but we are working on this feature to enable your Tags to be shared between your devices!
How do I find out which version of Shazam I have?
After have downloaded Shazam for iPad, and sync it with a computer, you can find the version of Shazam in iTunes on the computer by going to Applications, and clicking on the Shazam for iPad icon and select “More Info”
How do I get Shazam on iPad?
If you have never installed Shazam before, getting Shazam is very easy. Start the App Store on your iPad. Then search for Shazam for iPad! From there you can simply click 'Install'.
What information does Shazam collect and how does Shazam use it?
Information on how we use your private information is contained in the current Terms of Use of this service which is available in the Shazam page in the iTunes Store on your computer or in the App Store application on your iPhone or iPod touch.
I can't Tweet my Tag
To successfully post to Twitter you need to enter your username and password. The first time you Tweet a Tag (by tapping Share and then Twitter), you will see the text of the Tweet, then press “Settings”. Enter you username and password and you can Tweet away!
You can also re-enter or clear your settings at any time by clicking on “Settings” when you have pressed “Twitter”.
If there's an error contacting Twitter then we'll report that to you when we advise you that we couldn't tweet. In this case you will need to be patient whilst Twitter resolves their problems!
I can't post my Tag to Facebook
To successfully post to Facebook you need to enter your username and password. If your have not entered then yet, or your settings aren't correct, then you will be prompted to enter them when you press Post to Facebook.
If there's an error contacting Facebook then we'll report that to you when we advise you that we couldn't post. In this case you will need to be patient whilst Facebook resolve their problems!
Will Shazam for iPhone work in other languages?
At the moment Shazam for iPad is only available in English.
Where is the Preview for the track I just Tagged?
At present we are only able to supply Previews in the USA. This will be widened soon, look out for a play button on your Tag.
Previews are shown as a play button on the cover art for Tag results, recommendations and chart items. You just touch the Play button (either while big or when it shrinks to a small button) to play a preview.
Previews are not provided if the preview file itself indicates it has explicit lyrics and sometimes a preview is simply not available.
How do I sort my tags?
At the moment, tags are just shown in the order they were made, including tags which you make from Chart or Similar Tracks.
How do I delete and re-install the application?
You can delete Shazam from the device, or from within iTunes.
From the device, hold your finger on any icon until the icons on your home screen begin to shake or wiggle (the same action you take to move or re-arrange home screen icons). Touch the X on the Shazam icon and confirm you wish to delete it.
From iTunes, connect your device and select it under DEVICES in the left hand panel. Select Applications and left click and hold your mouse over an icon until they all begin to jiggle. Click the X on the Shazam icon and confirm you with to delete it.
To re-install the application at a later time, simply visit the App Store, search for Shazam, and select Install, just as you did the first time.
When will Shazam for iPad be available in my country?
Shazam is currently available over 40 iTunes App Stores globally and we're considering when to release in other countries. Your feedback helps us to prioritize releasing in new markets and we'll try to get Shazam in more countries soon.
Activating Shazam in my car seems to mute my radio. What's happening?
Shazam can use external Bluetooth microphones (e.g. a headset or hand-held microphone) for audio tagging. This can conflict with hands-free settings in your car which can mute your radio for incoming calls. If you experience this problem you can avoid the conflict by turning off the Bluetooth feature in Shazam which is accessible via the Information (i) button on the My Tags tab.
If I am still encountering problems, where can I contact support?
You can contact Shazam's iPad Support here.
You can also follow Shazam on Twitter for music news and support issues.
